Banknote sorter and counter maintenance

We maintain banknote sorters, counters, recyclers and cash deposit machines, with experience in Glory, Scan Coin, Toshiba, SNBC, Magner, Cassida, Kisan and other brands equipment. Nationwide service.

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Industrial robot next to a multi-pocket banknote sorter, in a cell that removes the sorted note stacks

One technical team for all your cash equipment

A cash center or processing facility runs equipment of different types and brands. We have more than 9 years of experience in automation and maintenance, and today we work with large cash-in-transit companies in Chile. For details on preventive visits and repairs, see our banknote counter repair service.

Equipment we maintain

Each type of machine wears differently. These are the ones we service and what we look at in each.

Banknote sorters

They process large volumes and distribute notes into several pockets by denomination and, on many models, by fitness or orientation. We check the note transport, the reading sensors and every output pocket, because a fault in just one can hold up the whole process.

Banknote counters

They are the everyday machine at tellers and cash centers. Most of their faults start in the feed: worn rollers, dust and dirty sensors that make counts not balance or cause good notes to be rejected. We also maintain and repair coin counters.

Banknote recyclers

They receive cash, validate it and store it to dispense it again in the next payment or withdrawal. Besides the validation module, we service the internal transport and the modules where notes are stored.

Cash deposit machines

They receive and validate deposits and keep them in a secure compartment until collection. We know them inside out: we developed our own deposit machine with a banknote processing module.

Technical service for Glory, Scan Coin, Toshiba, SNBC and other brands

We are a multi-brand service provider: we maintain cash processing equipment from these brands and others.

If you have a sorter, counter, recycler or deposit machine from any of them, tell us the model and we will confirm the scope of service before quoting. Is your brand not listed? Write to us anyway with the brand and model. To buy or integrate SNBC printers, visit SNBC distributors in Chile.

Glory
Scan Coin
Toshiba
SNBC
Magner
Cassida
Kisan

We are SNBC distributors in Chile. Glory, Scan Coin, Toshiba, Magner, Cassida and Kisan are trademarks of their respective owners; Mundos Virtuales is not an official representative or distributor of these brands and names them only to indicate which equipment we service.

Output pocket of a banknote sorter with the piece counter lit

We know this equipment inside out

Besides maintaining these machines, we work with them in engineering projects. That experience helps when an uncommon fault needs to be diagnosed.

We have developed robotic cells that remove the sorted note stacks from a sorter's pockets, our own deposit machine and, through reverse engineering, an external display for a counter whose original display reset the count after reaching 10,000 pieces.

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How we service your equipment

Preventive maintenance

Periodic visits for cleaning, wear checks, calibration and testing with banknotes, at a frequency we set based on each machine's volume.

What preventive maintenance includes

Corrective maintenance

Diagnosis and repair of jams, counts that do not balance, rejection of good notes and error codes.

Faults we repair

Spare parts

The service includes spare parts. Availability depends on the brand and model of the machine, and we confirm it when we quote.

Nationwide coverage

We service equipment throughout Chile and schedule visits based on where it is installed.

Banknote sorter and counter FAQ

Can't find your question? Write to us and a specialist from the area will reply.

Which brands of banknote sorters and counters do you maintain?

We are a multi-brand service provider: we maintain Glory, Scan Coin, Toshiba, SNBC, Magner, Cassida, Kisan and other brands equipment. We are SNBC distributors in Chile. Glory, Scan Coin, Toshiba, Magner, Cassida and Kisan are trademarks of their respective owners; Mundos Virtuales is not an official representative or distributor of these brands and names them only to indicate which equipment we service. If your brand is not listed, tell us which one it is and the model.

Are you an official Glory service provider in Chile?

No. We are an independent service company with experience in Glory equipment, but we are not an official representative or distributor of the brand. The same applies to Scan Coin, Toshiba, Magner, Cassida and Kisan. With SNBC, on the other hand, we are distributors in Chile.

What is the difference between a banknote sorter and a counter?

A counter counts bundles and, depending on the model, adds up the value and sets aside suspect notes. A sorter also separates notes by denomination and, on many models, by fitness or orientation, sending them to different output pockets. That is why it has more sensors and moving parts to check.

Do you maintain banknote recyclers and deposit machines?

Yes. In addition to sorters and counters, we maintain cash recyclers and deposit machines. The scope depends on the brand and model, and we confirm it before quoting.

Do you service equipment outside Santiago?

Yes. Banknote processing equipment maintenance is a nationwide service. We schedule visits based on the city where your equipment is installed.

What information do you need to quote maintenance?

The type of machine, brand and model, how many machines there are, where they are installed and whether you need preventive maintenance or have a fault. If the machine shows an error code, include it.

Which equipment do you need to maintain?

Tell us the type of machine, brand, model, how many there are and where they are installed. With that we will propose a maintenance plan.

Get a maintenance quote Call +56 2 2634 0001